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Community

Community Guidelines

Planfirme, Inc. · Effective June 4, 2026 · Replaces all prior versions

What we expect from every user

Planfirme is a private workspace for people planning life's most important moments together. We ask every user to treat this space — and the people they share it with — with respect, honesty, and care.

What is never allowed

A note on sensitive project types

Planfirme supports projects like Separation & Divorce, Loss of a Loved One, Illness & Diagnosis, and Caregiving. These situations are emotionally difficult. We ask all users — and especially project partners — to approach these workspaces with empathy, patience, and sensitivity. The people you are planning with may be going through one of the hardest periods of their lives.

Photo moderation

Photos uploaded to Planfirme are automatically scanned by software — not viewed by humans — to detect prohibited content such as explicit material and violence. This process happens instantly in transit. Photos that pass are stored securely in your project. Photos that are flagged are not stored and you will be notified. No one at Planfirme or our moderation service views your photos.

If you believe a photo was incorrectly flagged, contact us at hello@planfirme.app.

Reporting a violation

If you experience or witness behavior that violates these guidelines, please report it to us at hello@planfirme.app. Include as much detail as possible. We take all reports seriously and will respond promptly.

We review all reports and may take action including content removal, account suspension, or permanent termination depending on the severity of the violation.

Enforcement

We reserve the right to remove content, suspend accounts, or terminate access for violations of these guidelines, with or without prior notice depending on the severity of the situation. We aim to be fair and consistent in how we apply these rules.

Contact us at hello@planfirme.app

We read every message and respond personally.

© 2026 Planfirme, Inc. · planfirme.app